Your Satisfaction is Guaranteed!
If you have any questions about your order, please contact Customer Service.
Phone: 1-413-625-8307
Email: pilotwear.diecast@gmail.com
Payment
by an American Express, MasterCard, Discover, or Visa accepted with no
surcharge. We use a secure online card processing system and your
credit card is not charged until the order is shipped. Most items are
in stock and ship within one business day of order reciept. If a
product is backorderer for more than 5 days, we will contact you with
regards to your options. You may also place an order by phone by
calling 1-800-326-5165. If we are busy when you call you may leave your
ordering information or a phone number where we can return your call.
If you prefer to pay by check, call a Sales Advisor to process your
order and direct your payment. Please allow 10 business days for
company and personal checks to clear. Business and Personal checks are
accepted up to $250. Business and Personal cashier's checks are also
accepted up to $250. Purchase Orders are accepted for corporate,
educational and government orders. All checks or Purchase Orders must
include a contact person and phone number in order to be processed. A
$20.00 administration fee will be charged on all returned checks. Due
to the high cost associated with C.O.D. orders, we are no longer
accepting that method of payment. We are taking this step to maintain
our ability to offer our customers the most competitive prices
available. Applicable sales tax will be added to MA state orders.